When a death occurs

What to do following a bereavement
When you are grieving the loss of a loved one, there are many things to consider that you should take into consideration. In order to help you navigate this difficult time in the days and months following the death of your loved one, we have prepared a guide for you.
When a death occurs, what are the first steps to take?
- Get a medical certificate – if your loved one died in hospital, the hospital will usually issue the certificate for you, otherwise you should contact their family doctor.
- Register the death – deaths must be registered and this will provide you with the necessary paperwork for the funeral arrangements. You can read our guide on how to register a death for more information.
- Plan the funeral – Once you have selected your funeral director, you can contact by phone, email or by visiting the funeral home where one of our expert arrangers will discuss your needs. It’s important to note that you can begin funeral arrangements while you await legal documentation.
- Notify people – If you are the spouse or civil partner of the deceased, you must inform their friends and family about the death. Bereavement support can help during this difficult time.
- Notify relevant organisations – A number of organisations need to be informed about the loss. Departments such as the Department of Work and Pensions (DWP) and other relevant government agencies participate in this process.
- Deal with online accounts – You must deal with any online accounts your loved one may have, including online banking and social media accounts. Platforms may have different Terms of Service, so you will need different legal documentation to access them.
- Organise the estate – The executor of the Will is usually tasked with organising the deceased’s money and property.
What happens when a death occurs in the hospital?
When a loved one dies in hospital, the hospital staff will provide you with support in the early stages of the grieving process. A medical certificate will be issued, and the body will be stored in the hospital mortuary until the funeral director or family members are able to arrange for the body to be transported.
What to do when a death occurs at home?
If a loved one has passed away at home, the first thing you should do is contact your family physician or general practitioner. If the death was expected, a medical certificate stating the cause of death will be issued. The death should then be registered at the Register Office, where a death certificate will be issued.
In the event of a sudden death, a coroner will need to be contacted and a post-mortem examination may be required – this could delay funeral arrangements.
What happens when a death occurs abroad?
If someone dies abroad, the death must be registered with the local authorities. Also, the British Consul will need to be notified so that a death certificate can be issued by the consulate.
What to say when a death occurs?
When someone dies, there is no definitive “right” or “wrong” thing to say, but people deal with grief differently. As mourning can feel isolating or lonely, it is important to reach out to those who are grieving – a phone call or card can go a long way to comfort them.
How long until a funeral when a death occurs in the UK?
Generally, a funeral is held within one to three weeks of the death, but this may vary depending on the religious beliefs of the bereaved family. Some religions require that a loved one be buried within 24 hours of death, while others require that a certain set of rites and rituals be observed before burial.
Who is the next of kin when a death occurs?
Next of kin refers to a person’s closest living relative or relatives. Priority is usually accorded in the following order:
- Spouse or civil partner
- Children
- Parents
- Siblings
If you would like more information about the services we offer or would like to speak to a member of staff, please don’t hesitate to call us on 01827 713240 or you can send us a message using our contact form and we will contact you as soon as we can. We are here to help and support you.
Our funeral services
Burial Services
We understand that saying goodbye to a loved one is a deeply personal and emotional experience. Our burial services are designed to provide a meaningful and respectful farewell, honouring the life and memories of your cherished family member or friend.
Cremation Services
We recognise that every life is unique, and the farewell should reflect the individuality and cherished memories of your loved one. Our cremation services offer a compassionate and respectful way to honour their legacy, providing a sense of closure and comfort during this challenging time.
Funeral Vehicles
Throughout the years, we have taken great pride in supplying the highest quality funeral vehicles to our customers, with a wide range of modern and vintage vehicles to select from. We are very proud of our fleet of Jaguar hearses, limousines and vintage Rolls Royce Silver Cloud II hearse.
Horse Carriages
We offer horse carriages for funerals and memorial services. The carriages are available in a selection of colours including black, white, silver or plume and can be accompanied by either two or four horses. Our impressive horses and carriages are a fitting tribute for your loved ones final journey.
Coffins & Caskets
There is a large selection of coffins & caskets, to suit all budgets and preferences. All of our selection are supplied with a range of satin linings and matching gowns. They are available in a light or dark oak finish and can be dressed with wooden, gold or various coloured bar handles.
Cremation Urns
When choosing a cremation urn for a loved one, we understand how important it can be to make it as meaningful as possible. If you need help with the process, our team of professionals will be able to guide you and assist you throughout the process, as well as explain all the options that are available to you.
Funeral Plans
A funeral plan is an easy way to arrange the funeral you want in advance. A plan allows you to specify your wishes and pay for the funeral director’s services included in your plan. As our customers often tell us, that can bring peace of mind to you and your family.
Funeral Packages
There is a range of funeral packages tailored to the type of ceremony you would like for your loved one. In order to make it unique and special for you. We will provide you with a full estimate for the funeral, including all related third-party costs, before you need to confirm the arrangements.
Memorial Masonry
A memorial is more than just a marker on a grave – it is a symbol of remembrance that represents a lifetime. It is a tribute to a life ended and perhaps a final gift to someone dearly loved. We offer a large selection of headstones at prices to suit all budgets.
A big thank to George and the family for all the help and support they gave me.
Mrs Bishop
My family and I would like to take a moment to thank M G Evans & Sons for conducting my nan’s funeral today. Particularly Matthew, who was brilliant at his job, and very professional. The day ran smoothly and we trusted you completely to give my nan the send-off she deserves.
Logan, Rachel & Family
Thank you so much for the excellent service you gave to Mary, I highly recommend to anyone going through a sad loss. Matthew was brilliant showing so much care, also Eileen was so kind, as was all the staff. Fantastic service.
Alfred Pope
Grateful thanks to Carly, Richard and all the Chauffers for all the care and attention that you gave me and my family, whilst arranging and directing the funeral for Mr Watson. Your service, advice and kindness were exceptional. Once again many thanks.
Mrs Watson & Family
Thank you for your care, consideration, compassion and professionalism with the funeral arrangements. A sad day made easier to bear with your support.
Pauline, Jack West & Family
A huge thank you to you all. We felt so lost when our beloved mother past away, but you got us through it smoothly by showing us compassion and comforting us all in a very professional way.
Gaye, Hilary & Shelagh
Thank you so much for your kindness, help and support. After we lost our Mum, you helped us through a very hard time. Your thoughtfulness is very much appreciated.
Nikki, Kerry Lynn & Family
Thank you so much for taking care of both my late mother and ourselves. You guided us through a very difficult time, combining professionalism and a very human touch.
Kerry & Peter Mann
Thank you most sincerely for all the help and guidance that we received throughout the funeral process. Everything went very smoothly along with the lovely contribution and beautiful flowers.
Terry & Jenny Jeffries
Areas we cover
We cover all areas of the United Kingdom including England, Scotland and Wales.
(We do not cover Isle of Wright, Ireland, Jersey, Guernsey and Scottish Islands)